Custom Print FAQ

What is a Print Ready PDF?

Please click here for more information regarding our Print Ready Pdf File recommendation and requirements.

How do I send you my file for print?

Realtor Signs: Please browse our realtor sign collection page to place an order for an item. After you have submitted your order email your print ready pdf file to info@bcretailsupplies.com with the subject line “Realtor Sign Print Ready PDF (order#)". Please review our Print Ready PDF file requirements and recommendations before submitting your file for print.

Strata Property Signs: Looking for a custom property sign? Contact us by email at info@bcretailsupplies.com or call us at  604-372-0235 for a custom quote inquiry.

I placed an order for a custom design, can I change the file after I have emailed it?

Once the production of your product has begun we cannot change the design and you will have to resubmit a new order. All custom orders are final sale.

I can’t find the size or design that i’m looking for?

Please send an email to info@bcretailsupplies.com for any custom quote inquiries.

I received my custom designed item, why is the print blurry?

There may be a few factors that result in a blurry print:

We recommend that clients review our Print Ready PDF file requirements before submitting their documents. 

Why is the color in my final print product different then in the file provided?

We recommend working in CMYK mode or atleast converting from RGB to CMYK before submitting your file for print to ensure the most accurate color results. Submitting a file in RGB mode may have unexpected color results. We do not guarantee color match so it is recommended to have a tester printed first for larger orders.

Where are the grommets placed on the realtor signs?

3 grommets are placed on the sign. 2 grommets are placed 1.5” from the top and 4” from the right/left and third grommet is placed 1.5” from the left and 3⁄4 way from the top of the sign.

What color are the grommets?

The grommets are silver.